Terms & Conditions · Bharat Creative Lab

These Terms & Conditions ("Terms") govern your use of the website bharatcreativelab.com (the "Website") and every product or service offered on it by Bharat Creative Lab ("we", "us", "our"). By visiting the Website, creating an account, or making a purchase, you agree to these Terms, our Privacy Policy and our Refund Policy. If you do not agree, please do not use the Website.

1. Who we are

Bharat Creative Lab is a creative studio based in Noida, India. We provide AI films, video production, commercial ads, graphic design, social media and magazine design services, and we sell digital products such as eBooks and online video courses.

2. Eligibility

You must be at least 18 years old, or use the Website under the supervision of a parent or legal guardian who accepts these Terms on your behalf. You agree that the information you give us (name, email, mobile number) is true and complete.

3. Our products and services

Digital products (eBooks): delivered as downloadable PDF files through a secure link after successful payment.
Video courses: delivered as online streaming access through a personal student account for the duration of the plan you choose.
Creative / production services: provided on the basis of a separate quotation, proposal or agreement. The scope, timeline, payment milestones and revisions of such projects are governed by that document, and it will prevail over these Terms where they differ.

We try to describe every product accurately. Screenshots, sample pages and previews are for illustration only.

4. Accounts and course access

After you buy a course, a student account is created and your User ID and password are sent to your email. You are responsible for keeping them confidential.
An account is for one person only. Sharing your login, selling access, or using one account on many devices at the same time is not allowed. For security, an account can be active on one device at a time.
Access lasts for the plan you purchased (for example 3 months, 6 months, 1 year). "Lifetime" access means access for as long as the course is offered on our platform, and not less than the longest fixed plan offered at the time of purchase.
We may suspend or close an account, without refund, if these Terms are broken (for example sharing, recording or redistributing content).

5. Prices and payment

All prices are shown in Indian Rupees (INR) unless stated otherwise, and include applicable taxes unless stated otherwise. International payments may be charged in another currency at the rate shown at checkout.
Payments are processed by trusted third-party payment gateways (such as Razorpay, Cashfree, PhonePe, PayU, Instamojo, Stripe or PayPal) or by direct UPI transfer. We do not store your card, UPI PIN or net-banking details.
An order is confirmed only after the payment is verified. For direct UPI / QR payments, access is given after we verify the transaction reference (UTR).
We may change prices at any time. Changes do not affect orders already paid for.

6. Delivery

All our products are digital. No physical item is shipped. Delivery timelines are explained in our Delivery Policy.

7. Intellectual property and licence

All content on the Website, including eBooks, videos, course material, designs, logos, text and graphics, is owned by Bharat Creative Lab or used with permission, and is protected by the Copyright Act, 1957 and other laws. When you buy a product, you receive a limited, personal, non-exclusive, non-transferable licence to use it for your own learning. You may not copy, record, screen-capture, download (except where a download is provided), share, resell, upload, publish or distribute any part of it. Course videos may carry your email or phone number as a watermark to protect against misuse. Any violation may lead to account termination and legal action.

8. Acceptable use

You agree not to: misuse or try to break the Website's security; use bots or scrapers; upload harmful code; impersonate anyone; or use our content or services for anything unlawful, defamatory or obscene.

9. Refunds

Because our products are digital and delivered instantly, all sales are final and non-refundable. If you face any technical issue, we will work with you to resolve it. Please read our Refund Policy for full details.

10. Educational content and no guarantee of results

Our eBooks and courses are for education and information only. Examples of income, results or success are illustrations and not a promise or guarantee. Your results depend on your own effort, skills, market conditions and other factors outside our control. Nothing on the Website is financial, legal or tax advice.

11. Third-party tools and links

Our content may mention or link to third-party websites, apps and AI tools. We do not control them and are not responsible for their content, pricing, availability or policies. Your use of them is at your own risk and under their terms.

12. Limitation of liability

The Website and products are provided on an "as is" and "as available" basis. To the maximum extent allowed by law, Bharat Creative Lab will not be liable for any indirect, incidental or consequential loss, including loss of profit, data or business. Our total liability for any claim relating to a product will not exceed the amount you paid for that product.

13. Indemnity

You agree to indemnify and hold harmless Bharat Creative Lab and its owner from any claim, loss or expense arising from your breach of these Terms or your misuse of the Website or products.

14. Changes

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the Website after changes means you accept them.

15. Governing law and jurisdiction

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Gautam Buddh Nagar (Noida), Uttar Pradesh, India. We encourage you to contact us first so we can try to resolve the matter amicably.

16. Grievance officer and contact

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are given below. We will acknowledge a complaint within 48 hours and try to resolve it within 30 days.

Bharat Creative Lab
Owner & Grievance Officer: Dinesh Chauhan
Address: Noida, India
Email: bharatcreativelab@gmail.com
Phone / WhatsApp: +91 9205654701
Working hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)